Kellies House Of Country

Home Decor & Lighting and more

Return Policy

Return FAQ’s

What is your return policy?

We hope you love what you ordered, but in case you don’t, you can return your purchase if:

  • Product is damaged or defective
  • Product is not as described
  • You’re unhappy with the product
  • See return instructions for details

How long do I have to make a return?

All items must be returned according to the instructions below within 30 days.

What are my refund options?

Purchases that are returned according to this policy will receive:

  • A full refund
  • A partial refund
  • An exchange

When will I receive my refund?

Returns will be processed within 1-2 weeks of the date we receive your returned item.

Return Shipping Instructions

You can send your purchase back to us, at your expense. Once we receive your package, we will promptly process your return according to our policy.

You will be responsible for paying for your own shipping costs for returning your item.

Return Instructions

I will accept returns within 30 days , it must have tags and be in original packaging and i will exchange it if damaged, but all my items are packed well and inspected before shipping. And buyer is responsible for all return shipping charges if returning an item unless damaged through shipping for some reason. I describe all my items thoroughly so read descriptions carefully. If returning an item I will refund you as soon as i receive item and it is inspected. AND ALL LIGHTING RETURNED WILL HAVE A 20% RESTOCKING FEE DEDUCTED FROM REFUND if returning for no reason .